Terms of Service
Overview
This website is operated by Illumina Beauty UK. Throughout the site, the terms "we," "us," and "our" refer to Illumina Beauty UK. By accessing our website and purchasing products from us, you agree to the following Terms of Service ("Terms"). These terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you may not use the website or any of its services.
Section 1: Online Store Terms
By using our website, you confirm that you are of legal age in your jurisdiction or have obtained permission for any minor dependents to use the site under your supervision. You agree to use our products and services in compliance with all applicable local, national, and international laws, ensuring that you do not engage in any illegal activities or misuse of our offerings.
We strictly prohibit the use of our website for unlawful purposes, including but not limited to fraudulent transactions, violation of intellectual property rights, and any activity that may harm others. If we detect any breach of these conditions, we reserve the right to terminate your access to the website immediately. Our goal is to maintain a secure, trustworthy environment for all users, and any behavior that compromises this will result in prompt action from our team.
Section 2: General Conditions
We reserve the right to refuse service to anyone at any time for any reason. You agree that your content (excluding credit card information) may be transferred unencrypted over various networks to adapt to technical requirements.
Credit card information is always encrypted during transmission.
You agree not to reproduce, copy, or exploit any part of our services without written permission.
Section 3: Accuracy of Information
We strive to ensure that the information on our website is accurate, complete, and up-to-date. However, we do not guarantee that all information will always be current or free of errors, as changes may occur without notice due to system updates, supplier changes, or human error. The content on our site is intended for general informational purposes only and should not be the sole basis for making decisions.
We reserve the right to update or modify the contents of the site at any time without prior notice. Users are encouraged to review the site regularly to stay informed of any changes. While we make every effort to maintain accurate and relevant information, any reliance you place on the material is at your own risk, and we disclaim any liability for inaccuracies or omissions.
Section 4: Modifications to Services and Prices
We reserve the right to change product prices, discontinue services, or modify our offerings at any time without prior notice. These changes may be necessary due to market conditions, supplier changes, or operational adjustments. We will make reasonable efforts to inform users of significant changes when possible, but it remains your responsibility to review prices and services periodically.
We are not liable for any inconvenience or loss resulting from price changes, service modifications, or discontinued offerings. In cases where an order is affected by a price change, we will contact you to offer options or clarifications. Please note that prices displayed on the website at the time of your order may differ from prices at a later date due to such changes.
Section 5: Products and Services
Certain products may be available exclusively online and may have limited quantities, depending on availability and stock levels. We reserve the right to limit sales or quantities of any product to an individual, household, or geographic location, at our discretion. This policy is in place to ensure fair access to our products for all customers and to prevent bulk purchasing or reselling.
Additionally, we reserve the right to discontinue any product at any time, without prior notice, due to changes in availability, production, or other unforeseen circumstances. In such cases, we will make reasonable efforts to notify customers if their orders are affected by a discontinued product. Please note that product availability is not guaranteed, and items may sell out before an order is fully processed.
We aim to provide accurate and up-to-date product information; however, in rare instances, discrepancies may occur. We encourage customers to contact us for clarification on product details, availability, or any concerns before placing an order.
Section 6: Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. This includes instances where orders appear fraudulent, violate our terms, or may cause harm to our business operations. We may also limit or cancel quantities purchased by the same person, household, or through the same payment method to prevent misuse or bulk buying.
In case of any changes to an order, we will make reasonable efforts to notify you via the contact information provided during checkout. You agree to respond promptly to such communications to avoid delays in processing your order. Providing accurate and up-to-date account and payment information is essential for completing your transactions smoothly. Any inaccuracies in your account details may result in delayed shipments or canceled orders.
Additionally, we reserve the right to request further verification of identity or payment information to ensure the security of transactions and prevent fraud. Failure to comply with verification requests may result in order cancellation and restriction of future purchases.
Section 7: Optional Tools
We may provide access to third-party tools that are intended to enhance your experience and provide additional functionality on our website. These tools are offered "as is" and "as available," without any warranties or guarantees from Illumina Beauty UK. We do not oversee or control the operations of these third-party services and therefore cannot guarantee their performance, accuracy, or reliability.
Your use of these tools is entirely at your own risk, and you are responsible for reviewing their terms and conditions before use. Illumina Beauty UK assumes no responsibility for any issues, disruptions, or losses resulting from your interaction with these tools. Any issues encountered should be addressed directly with the third-party provider.
We reserve the right to introduce new tools or discontinue existing ones without prior notice. This is part of our ongoing efforts to improve the services and features offered on our website.
Section 8: Third-Party Links
Our website may contain links to third-party websites, services, or content that are not operated or controlled by us. These links are provided for your convenience and to enhance your experience. However, we do not guarantee the accuracy, reliability, or security of any third-party sites, nor do we endorse or assume any responsibility for their content, products, or services.
You acknowledge and agree that accessing third-party websites is at your own risk. We encourage you to review the terms and privacy policies of these third-party sites before engaging in any transactions or sharing personal information. We are not responsible for any damages, losses, or issues that may arise from your interactions with third-party websites, including but not limited to security breaches, fraudulent activities, or incorrect information.
Illumina Beauty UK is not liable for any harm, damages, or losses that result from your use of third-party products or services. If you have any concerns or disputes with third-party providers, you must address them directly with the respective third party. We disclaim any liability for issues arising from third-party links and emphasize that such links are provided "as is" without any guarantees or warranties from our side.
Section 9: User Comments and Feedback
By submitting comments, feedback, suggestions, or any other form of communication to us, you grant us the irrevocable right to edit, modify, publish, distribute, and use your submissions in any medium and for any purpose, without any compensation or acknowledgment required. This includes the right to use your comments for marketing, promotional purposes, or to improve our services.
You agree that the submissions you provide will not infringe upon any third-party rights, including intellectual property rights, privacy rights, or any other personal or proprietary rights. Additionally, your submissions must not contain any unlawful, offensive, defamatory, or obscene material, nor any content that could harm or damage the reputation of Illumina Beauty UK or any other party.
We reserve the right, but are not obligated, to monitor, review, edit, or remove any content that violates these Terms or that we find objectionable at our sole discretion. Furthermore, we are not responsible for any content posted by users and do not guarantee the accuracy, integrity, or quality of such content. You understand that by using our website, you may encounter content that you find inappropriate or offensive, and you agree that we are not liable for any harm or damages resulting from such content.
We appreciate and encourage constructive feedback and suggestions to improve our services. However, we expect all submissions to be made in good faith and with respect toward others. Any misuse of the comment or feedback system, including but not limited to submitting spam, malicious content, or irrelevant comments, will result in immediate suspension of your access to our website and services.
Section 10: Personal Information
Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we handle your data.
Section 11: Errors and Inaccuracies
Occasionally, there may be errors in product descriptions, pricing, availability, or other details presented on our website. These errors can occur due to system glitches, human mistakes, or unforeseen changes from our suppliers. We reserve the right to correct any errors or inaccuracies at our discretion, even after an order has been submitted. In such cases, we may contact you to inform you of the issue and offer a resolution, which may include modifying or canceling your order. We are not liable for any inconvenience or loss caused by such corrections. Furthermore, we reserve the right to cancel any order if we discover inaccuracies in product information or pricing, ensuring transparency and integrity in all our transactions. We recommend that users regularly review their orders and contact us if they notice any discrepancies.
Section 12: Prohibited Uses
You are prohibited from using our site or its content for any unlawful or unethical purposes, including but not limited to:
Violating any local, national, or international laws or regulations, including data protection, consumer protection, and copyright laws.
Infringing on intellectual property rights, including copyrights, trademarks, and patents belonging to us or third parties.
Harassing, threatening, abusing, discriminating, or defaming others based on race, gender, religion, sexual orientation, age, disability, or nationality.
Spreading malware, viruses, or any harmful code that could disrupt the functionality of our site, steal personal information, or cause harm to other users.
Engaging in fraudulent activities, including impersonating others, providing false information, or attempting to gain unauthorized access to any accounts or systems.
Distributing spam, phishing content, or other unsolicited communications intended to deceive or harm recipients.
Attempting to circumvent security measures implemented on our site, including firewalls, encryption, and access controls.
We reserve the right to monitor, investigate, and take legal action against any user suspected of engaging in prohibited activities. Violations of these prohibitions will result in immediate termination of your access to our services, and we may report such activities to the appropriate authorities.
By using our site, you agree to use it responsibly and ethically, ensuring that your actions do not harm others or compromise the security and integrity of our platform.
Section 13: Limitation of Liability
We strive to provide a seamless and reliable experience through our website and services. However, we do not guarantee that the services will always be available, uninterrupted, or free of errors. Temporary interruptions may occur due to maintenance, technical issues, or factors beyond our control.
Your use of our website, including the reliance on any content or services provided, is at your own risk. You agree that we are not responsible for any harm resulting from your use of the site, including but not limited to loss of data, financial losses, or damages resulting from technical errors, delays, or interruptions.
We disclaim any liability for indirect, incidental, or consequential damages, including lost profits, lost savings, or loss of data, arising from your use of our website or inability to access our services. This limitation of liability applies to all claims, regardless of the legal basis, including contract, tort, or negligence, to the fullest extent permitted by applicable law.
It is your responsibility to implement appropriate security measures and backups to safeguard your data and devices when accessing our website. We recommend that you regularly update your software and use reliable security solutions to minimize the risk of data breaches or malware infections.
Section 14: Indemnification
You agree to indemnify and hold Illumina Beauty UK harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your breach of these Terms, your misuse of our services, or your violation of any applicable laws or the rights of a third party. This indemnification extends to any third-party claims resulting from your conduct while using our site or services.
Section 15: Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China.
Section 16: Changes to Terms of Service
We may update these Terms at any time to reflect changes in our practices, legal requirements, or operational needs. It is your responsibility to review these Terms periodically to stay informed about any updates or modifications. We will endeavor to notify users of significant changes through announcements on our website or via email communications when possible.
By continuing to access or use our website after updates have been posted, you indicate your acceptance of the revised Terms. If you do not agree with any changes made, you should discontinue your use of our website and services immediately.
These updates may include, but are not limited to, changes in policies, service offerings, pricing structures, and user obligations. We encourage you to regularly review the "Last Updated" date at the top of these Terms to ensure you are aware of the most current version. Failure to review these updates does not exempt you from complying with any changes made to the Terms of Service. Your ongoing use of our platform constitutes your understanding and agreement to abide by the updated policies.
Contact Information
If you have any questions, concerns, or require further clarification regarding these Terms of Service, please feel free to contact us. Our customer care team is available to assist you with any inquiries related to our website, products, or services.
You can reach us via email at customercare@illuminabeauty.com, and we will do our best to respond promptly within our business hours.
Additionally, if you require assistance with account management, product orders, or any technical issues, please do not hesitate to get in touch. We value your feedback and are committed to providing excellent customer support to ensure a seamless experience on our platform.